Refund Policy

We have a 30-day return policy, i. H. You have 30 days from receipt of the item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with labels and in the original packaging. You will also need the receipt or proof of purchase.

To initiate a return you can contact us at . If your return is accepted, you will receive We will provide you with a returns label and instructions on how and where to send your package.Items returned to us without first requesting a return will not be accepted.

If you have any questions about a return, you can contact us anytime at  .


Damage and problems
Please check your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item so that we can evaluate and resolve the issue.


Exceptions / Non-Returnable Items
Certain items cannot be returned, e.g. B. Perishable goods (e.g. groceries, flowers or plants), custom-made goods (e.g. special orders or personalized items) and personal care items (e.g. beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately we cannot accept returns on clearance items or gift cards.


Exchanges
The quickest way to ensure you get what you're looking for is to return the item you already have. Once the return has been accepted, purchase the new item separately.


Refunds
We'll notify you once we've received and inspected your return and let you know whether the refund was approved or not. If this is the case, the refund will be automatically sent to your original payment method. Please remember that it may take some time for your bank or credit card company to process and post the refund.

Certain items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom-made items (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns for clearance items or gift cards.


Exchange
The fastest way to ensure you receive what you want is to return the item you already have. Once the return is accepted, purchase the new item separately.


Refunds
We will notify you once we have received and reviewed your return and let you know if the refund has been approved or not. If it is, your refund will be automatically transferred to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.